FAQs

1. Where does Arvyne ship?

Arvyne currently ships exclusively within the United States.


2. How long does shipping take?

We offer free standard shipping on all orders. Delivery typically takes 5–8 business days after shipment.

Processing time is usually 1–3 business days.


3. Do you offer free shipping?

Yes. We provide free shipping on all U.S. orders.


4. How can I track my order?

Once your order ships, you will receive a shipping confirmation email containing your tracking number and tracking details.

Please allow up to 48 hours for tracking updates to appear.


5. What is your return policy?

We accept returns within 30 days of delivery for eligible items.

Returned items must be:

  • Unused
  • Unwashed
  • In original condition with tags attached

We also provide free return shipping and do not charge restocking fees.


6. How do I request a return?

To request a return, contact our support team at Contact@arvyne.shop with your order number and reason for the return.

Once approved, we will send you a prepaid return shipping label and instructions.


7. How long do refunds take?

After your return is received and inspected, approved refunds are typically processed within 5–10 business days to the original payment method.


8. Can I exchange an item?

We currently do not process direct exchanges. If you need a different item or size, please return the original item and place a new order.


9. What should I do if I receive a damaged or incorrect item?

Please contact us within 7 days of delivery with:

  • Your order number
  • A description of the issue
  • Photos of the item received

We will work quickly to resolve the problem.


10. Can I cancel my order?

Orders may be canceled within 12 hours of placement. After processing or shipment, orders cannot be canceled and must follow our return procedure.


11. What payment methods do you accept?

We accept major payment methods available at checkout, including credit and debit cards.


12. How can I contact Arvyne?

You can contact us using the information below:

Website: Arvyne
Email: Contact@arvyne.shop
Phone: +1 530-666-1903
Business Address: 8851 Stable Ln, Houston, TX 77024, United States